HR On-Call Solutions We have solutions to your Employee Problems, including crisis management,  legal compliance, mediation and all human resources  issues

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Your Human Resources Department

When an employee problem, crisis or conflict arises, HR Solutions On-Call has the answers to keep you in compliance with the law and help you avoid costly mistakes.

From board governance to sexual harrassment, our consultants have the experience and expertise to guide you so that you can resolve workplace problems, conduct terminations and mediate conflicts. We can even help with crisis planning and federal regulations. With more than 30 years of human resources experience, our clients get the best advice available. By properly addressing employee problems, you will improve workplace morale and increase productivity.

The HR Solutions On-Call program is designed for small businesses whose executives recognize the need to procure professional HR services for their companies.

During the first six months of 2010 the Department of Labor filed 3200 Fair Labor Standards Act (FLSA) cases. FLSA cases typically revolve around employers miss-classifying employees as salaried rather than hourly. This results in the employee being ineligible for overtime payments. During the years 2006 through 2009, the Department of Labor filed 3,000 FLSA cases. This indicates that the Department of Labor is proactively stepping up its efforts to prosecute business owners and operators. 

The typical case involving sexual harassment or workers comp or the like tends to be very expensive in dollars and management time. When you consider lawyer’s fees, court costs, settlement costs, and agency issued fines, the actual costs of any of the above could result in expenditures of more than $250,000. Adding to this figure is the time lost to productivity in answering questions and charges is significant. It is not unusual for the typical company of 30 or more employees to experience an incident every other year.

It is also typical for the average employee group to contain a subgroup of 25 percent who could be labeled engaged. This group is the core group of employees that can always be counted on to perform and produce.  That same average employee group will contain a subgroup of 15 percent who could be labeled as disengaged. This is the group of people who is working against management.  The balance (60 percent) of that employ workgroup will neither be engaged nor disengaged—but could go either way depending upon who is pushing or pulling.  This information comes from the Gallagher organization as of September 2010.

We can also help you with the following human resources projects:

  • Job Descriptions - We prepare new ones or update old ones. Job descriptions establish expectations and provide clarity for your employees. We customize your job descriptions to fit your organizational structure.

  • Performance Appraisals - We prepare performance appraisals for your organization that provide employee accountability and incentives to perform.

  • Policy and Procedure Manual - We provide a new manual or review an existing one. A manual will include detailed policies and procedures that your employees are expected to follow. It provides consistency and clarity for your employees. This will keep your organization in compliance with employment laws and reduce liability.


HR Solutions: On-Call • Steven M. Cohen Ed.D., CMC
705-b SE Melody Lane #272 • Lee's Summit, MO 64063 • Phone: 816-697-3481
E-Mail: steve@oncallhumanresources.com